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ENGLISH
FOR AUTOMOBILE INDUSTRY
3.
THE INTERIOR (D)
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10. You work for
a company that manufacture car parts. You receive the email below from a
French customer. Complete the email with words from the box.
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appreciate
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attachment
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forward
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possible
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sending
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unfortunately
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writing
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Dear
Ms. Benn
I’m ___________________ (1)
to you because of a problem with the delivery which we received from last
week. The order was for 1000 dashboard panels. ___________________ (2) 50
of the boxes that arrived were empty. Can you send us the missing items
as soon as ___________________ (3)? We would also ___________________ (4)
it if you could look into the problem to make sure this does not happen
again. I’m ___________________ (5) you a scan of the delivery note as an ___________________
(6).
I look ___________________
(7) to hearing from you soon.
Best regards
Yves Perry
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Now write a reply to the email. Use the phrases in the
Language Box to help you.
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EMAIL PHRASES
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Thank you for your email.
I’m writing to …..
I’m very sorry about …..
Could you …..?
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I’m sending you …..
I hope that …..
Let me know if …..
Best regards/ Best wishes.
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11. Many car
manufacturers now have car ‘configurators’ on their websites. These allow
customers to customise their cars online before they buy. Look at the configurator
and write the menu tittles (a-f) in the correct columns (1-6).
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a
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Audio/ Communication
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d
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Seats
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b
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Safety/ Technology
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e
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Inferior equipment
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c
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Exterior
equipment
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f
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Wheels/
Tyres
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CAR
CONFIGURATOR: CHOOSE YOUR EQUIPMENT
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1.
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2.
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3.
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4.
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5.
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6.
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·
Electric adjustable and heated door mirrors,
with memory
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Remote control central locking
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Electric slide and tilt glass sunroof
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Towing equipment (removable)
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Electronic
tyre pressure monitoring
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8J X 17’
seven spoke’ design alloy wheels with 235/55 R17 tyres
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8.5J X
19’ twelve spoke’ design alloy wheels with 255/40 R19 tyres
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· Electronic climate control with individual driver and
front passenger controls
· Garage door opener
· Rear window blind, electrically operated
· Interior light pack
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· Electric front seats – 14 way adjustable, with memory
for front seats
· Leather upholstery
· Heated front and rear seats
· Sports seats
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· Anti-theft alarm with tow-away protection
· Cruise control
· Xenon headlights
· Adaptive air suspension
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· DVD- based navigation system
· Hands-free dual-band/ GSM car telephone
· Voice control system
· Active speakers
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Which of the menus (1-6) would the following items
belong to?
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A
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Driver and
front passenger two-stage airbags
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B
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Child seat mounting system
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C
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CD
autochanger for six discs
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D
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255/45 R18 low profile tyres
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E
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Deluxe
front centre armrest
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F
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Headlight cleaning system
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