THE EXTERIOR (F) ENGLISH FOR AUTOMOBILE INDUSTRY

 

ENGLISH FOR AUTOMOBILE INDUSTRY 2. THE EXTERIOR (F)

 

13. When Alex looks into the problem, he discovers that bulbs used in the headlights from consignment A348 came from a new supplier. Work with a partner to do a two role plays. Use the phrases in the language box to help you. Telephone Phrases This is …. from …. I’m calling about …. Can I speak to …., please? Could you tell me the name of your company? Can you repeat that, please? I’m sorry, I didn’t catch that. I’ll call you back later. I’ll send you …. By fax/ email. Just give me a call if you have any more problems. Thanks for calling.   14. 8D (8 disciplines) reports are often used in the automobile industry to help solve quality problems. Match the solutions (a-h) to the stages (1-8). a apply suitable oil e plastic rubbing on metal b sort out parts f change surface roughness of parts c quality assurance for supplier parts g watch for similar problem on all models d squeaky noise when operating electrical window switch h no recurrence predicted Now complete the 3D report, either for the problem you solved in the role-plays or for a problem you had in real life. Then show the 3D report to another student, and explain how you solved the problem.   Output Read the magazine article and answer the questions which follow. The smart Over the last ten years people have got used to the sight of very small cars parked in tiny parking spaces. Smart is one of the world’s youngest car makes and yet the smart fortwo is such a distinctive car that it has already been included as an exhibit in the Museum of Modern Art in New York – one of only six cars to attain this distinctive.   Over To You Do you own a smart, or would you ever buy one? What are the advantages and disadvantages of the smart? In which countries do you think small cars are most successful? Do you think small cars will become more popular in the future? Why, or why not?

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