Flash on English for Cooking, Catering and
Reception
Unit 7. Serving Techniques (A)
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1
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Look at the photos. What are the differences in
the service?
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2
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Read the text about different service techniques
and check your answers.
There
are several different kinds of food and beverage service. Here are some
of the principal ones:
English
service or Silver service is quite formal and elegant and the guest
receives a lot of personal attention from the server. All the food is
prepared and arranged on formal or silver serving platters in the
kitchen. The server then brings the platters and heated dinner plates to
the dining room on a tray and, using a large spoon and fork or tongs,
serves each guest. English service is fast and efficient, but it requires
a lot of silverware and platters.
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Gueridon
service is formal and elegant. Skilled servers bring the food from the
kitchen on silver platters to a trolley called a gueridon, where food
such as steak ou poivre (peppered steak), Caesar salad or flambéed desserts
can be cooked or completed in front of the guests. Once the food is
ready, it is served to the guests on heated plates from the gueridon.
This type of service takes a lot of time, skill and restaurant space and
can require two servers; however guests usually love the show.
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Pre-plated
or Italian service is less formal than English and is the most commonly
used style in most restaurants today. The main difference between Italian
service and the other types is that the food is plated in the kitchen and
served to the table. This means that guests cannot decide their portion
sizes, but it also means that service is very fast, economical and
efficient. This technique can be combined with Silver service.
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Buffet service is a self-service
where guests can see and choose exactly what they want to eat. Customers either
help themselves or ask the waiter behind the buffet table to serve them.
For sit-down buffet service, tables are laid with crockery and cutlery as
in a restaurant, so customers can serve themselves at the buffet table
and return to eat at the table. The waiter may sometimes serve a few
courses like a starter or soup at the table. They have more time to help
more customers but in a less personal way.
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Family
service is when serving staff take food prepared in the kitchen directly
to the dining room on big serving platters and bowls for guests to serve
themselves the portion they want. It is a very efficient style of service
because the orders are limited, easy to take, and the food is fast to
prepare and serve. It is also cheaper because it requires less staff and
ingredients. However, some people argue that it is too informal and
similar to eating at home.
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3
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Read the text again and discuss the advantages
and disadvantages of each kind of service.
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4
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Find the words in the text which correspond to
these definitions.
1
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a large flat dish for serving food
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___platter___
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2
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a kind of hot trolley you can cook and prepare food on
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____________
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3
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food, usually
desserts, served with a burning alcoholic drink
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____________
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4
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a flat object with raised edges, used for carrying plates or food
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____________
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5
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objects made
from silver, especially ones used during a meal
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____________
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6
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a table prepared for a meal
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____________
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7
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plates, cups,
bowls, etc. for serving food
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____________
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8
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the knives, forks and spoons that you use for eating food
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____________
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5
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Decide which type of service you would choose
for a restaurant you run and write a short paragraph about the reasons for
your choice.
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