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Flash on English for Cooking, Catering and
Reception
Unit 10. At the Reception (B)
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4
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Look at this online hotel registration form and
answer the questions.
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1
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When will the hotel contact the
customer? _________________
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2
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What is the international dialling code for Italy? _________________
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3
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If you ask
for the following types of occupancy, how many beds will you get and will
they be big or small?
a. Single:
________________
b. Double:
________________
c. Twin:
________________
d. Triple:
________________
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4
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What kind of board should you book to get...
a. bed and breakfast? _______________
b. bed, breakfast and dinner? _______________
c. bed, breakfast, lunch and dinner? _______________
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5
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What should
you ask for to be sure of having a private bathroom in your room? _______________
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5
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Complete the online hotel booking form in
exercise 4 with information about yourself.
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6
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There is a problem with the online booking
system. Write an email with the information in your booking form. Use these
expressions to help you.
Dear Sir/
Madam,
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