Unit 10. At the Reception (C) Flash on English for Cooking, Catering and Reception

 

Flash on English for Cooking, Catering and Reception Unit 10. At the Reception (C)

 

7 Match these hotel services and amenities with the pictures. 1 F 24-hour laundry service 2   fitness facilities 3   safe deposit box 4   spa and health club 5   valet parking 6   welcome hamper     8 Read the Britannia Hotel service and amenities brochure and put a tick next to which ones it offers from the list in exercise 7. Hotel amenities for your health and well-being • spa and health club • indoor swimming pool • fitness facilities   For your business needs • multiple small meeting rooms • multiple conference/meeting rooms • banquet facilities • computer rental • audio-visual equipment • secretarial services   For your comfort, safety and convenience • valet parking • 24-hour front desk • security guard • complimentary newspapers in lobby • multilingual staff • foreign exchange • lift: to all floors • tour/ticket assistance • luggage storage   For your catering needs • two restaurants in hotel • lounge bar • coffee bar • rooftop terrace bar Rootn atnenities 24-hour laundry service 24-hour room service air conditioning electronic pass/keys   free high speed wi-fi internet access direct-dial phone voice mail wake-up service and alarm clock study desk   rooms for guests with disabilities family rooms with cribs available in-room childcare (surcharge) pets can stay on request (surcharge)   daily housekeeping extra towels/bedding in room iron/ ironing board   complimentary toiletries hair dryer complimentary sewing kit shower/tub combination makeup/shaving mirror   in-room safe deposit box mini-bar with cold beverages and snacks satellite television service *Please note that this hotel is non-smoking.   9 Read the brochure again and answer these questions about the Hotel Britannia. 1 Which services are available for business guests? 2 How many restaurants does the Hotel Britannia have? 3 Which services must you pay extra for? 4 What can you do in your room?

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