A
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Steps abroad 1
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Gianna Paolozzi is marketing
manager for GI, an Italian company that makes ice cream:
‘We started to get orders from
Scandinavia and we wondered how people had heard about us! So we
contacted agents there who could help us to sell the ice cream – this was
indirect export, and they represented us. These exclusive agents each had
their own sales area.
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B
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Steps abroad
2
‘Then we
started licensing our production techniques to companies abroad, selling
them the rights to produce ice cream under licence for their markets. In Thailand,
for example, we had a licensing agreement with a company to produce and
market our ice cream
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C
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Think global, act local
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‘Some companies offer exactly
the same products all over the world. Theirs are global offerings. But we
try to adopt our products to individual markets and local tastes. For example,
some countries prefer sweeter flavours in ice cream. Marketers talk,
informally, about glocalization.
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EXERCISES
27.1
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Complete the emails from a Canadian company called AFM (Advanced Far Machinery)
with correct forms of expressions from A and B opposite. (Some expressions
are used more than once.)
Now put the emails into their probable chronological order.
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27.2
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Look at
section C. Does each of the companies 1-3 below a) have a standard global
offering, or b) adapt its products to specific markets?
1. a washing machine company
that makes top-loading machines for some markets where kitchens are small
2. a furniture company that
sells exactly the same products round the world.
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