Tuesday, 19 January 2021

TELEPHONING 1: PHONES AND NUMBERS BUSINESS VOCABULARY IN USE

 

BUSINESS VOCABULARY IN USE

48. TELEPHONING 1: PHONES AND NUMBERS

 

A

Telephones and beyond


public telephone/ payphone: phone in a public place operated with money, a credit card or a phone card.

mobile phone, mobile (BrE)/ cellphone, cellular phone (AmE): a phone you can take with you and use anywhere.

WAP phone: a mobile phone with access to the Internet (WAP = wireless application protocol).

extension: one of a number of phones on the same line, in a home or office.

cordless phone, cordless: an extension not connected by a wire, so you can use it around the house or in the garden.


B

Phone, call and ring


C

Numbers

When saying numbers, use rising intonation for each group, except for the last group, when you should use a falling tome. This shows you have reached the end of the number.


D

Doing things over the phone

Phone numbers where you can get information or advice, buy things, make reservations, etc. may be called:

helpline

hotline

information line

reservations line


EXERCISES

48.1

Which equipment in A opposite would each of these people use?

1. A lawyer who needs to stay in contact in court, but can’t have a ringing phone.

2. A building contractor who works in different places.

3. Someone who wants to stay in touch whilst they are in the garden.


48.2

Which of these sentences containing expressions from B opposite are correct? Correct the mistakes.

1. It would be good to see Anna soon. I’ll phone to her and see when she’s free.

2. I gave Brian a call yesterday and we had a long chat.

3. Why don’t you ring up at Pizza Palace and order some takeaway pizza?


48.3

Write out these numbers in words (use American English). Show the intonation with arrows, as in C opposite: The first one has been done for you.


48.4

Match what the people say below with words from D opposite.

1. Just call this number to book your seats.

2. For technical assistance with your new computer, call ….


 


ANSWER KEY


 

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