MANAGEMENT STYLES 2 BUSINESS VOCABULARY IN USE (ADVANCED)

 

BUSINESS VOCABULARY IN USE (ADVANCED) 3. MANAGEMENT STYLES 2

 

A Hygiene factors Yolanda, the car rental manager we met in Unit 2, went on a management course. She looked at the work of Frederick Herzberg1, who studied what motives employees, and took these notes. There are aspects of work that are not in themselves enough to make employees satisfied, but that can cause dissatisfaction if they are not right. These are hygiene factors: supervision – the way you are managed policy – the overall purpose and goals of the organization. working conditions: the place where you work,, hours worked, etc. salary peer relationships – how you relate to and work with others at the same level in organization. security – level of confidence about the future of your job. B Motivator factors Other aspects of work can give positive satisfaction. these are the motivator factors: C Empowerment On the course, Yolanda also looked at a related but more recent data. empowerment – the idea that decisions, where possible, should be made by employees who are close to the issues or problems to be solved, without having to consult their managers further up in the hierarchy. In other words, managers have to delegate as much as possible. EXERCISES 3.1 Look at the job advertisement. Match the circled items 1-6 to the hygiene factors in A opposite. DUVAL AND SMITH Legal Translator English-French Paris (1) €50,000 3.2 Vanessa Holt got the job advertised above. Three months later, she writes an email to an employment agency. Complete the email with expressions from B opposite. Dear Ms River As you can see from my CV. I’m qualified translator, and I’ve been at Duval and Smith, an Anglo-French law firm in Paris for three months now. I’ve had experience of translating a lot of different documents, so (1) ___________ ___________ ___________ is interesting, but I don’t get any (2) ___________ for the work I do – 3.3 Complete the table with words from C opposite and related forms. Put a stress mark in front of the stressed syllable in each word. (The first one has been done for you)

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