PRESENTATIONS 3: CLOSING AND QUESTIONS BUSINESS VOCABULARY IN USE

 

BUSINESS VOCABULARY IN USE 61. PRESENTATIONS 3: CLOSING AND QUESTIONS

 

A Dos and don’ts: body language Melanie gives these tips on body language. • Make eye contact: look at each person in the audience for about a second, before moving on to the next person. Don’t concentrate on just one or two people. • Don’t speak to the equipment or the screen: face the audience at all times. • Smiling is fine at appropriate moments, but not too much. • Use gesture (hand movements) to emphasize key points. B Visual aids Melanie sometimes uses these visual aids when giving presentations. C Key phrases: closing and dealing with questions Anne-Marie is bringing her presentation to a close: ‘Let me sup up. Firstly, we looked at technical skills, secondly, at management skills and last, but by no means least, at interpersonal skills. In my view, the secret for success in the future is going to be interpersonal skills. That brings me to the end of my presentation. Are there any questions?’ Here are some phrases which can be useful when answering questions: a. That’s fair point. I know some consultants don’t have a very good image. But I think that Gem Consultants have helped companies reduce costs and increase profits enormously. b. That’s confidential. I’m afraid I’m not at liberty to tell you. EXERCISES 61.1 Which words from A and B opposite could the underlined words refer to? In some cases there is more than one possible answer. 1. But don’t overdo it. It can seem insincere (not real). 2. Again, don’t overdo it. Look around at everybody in the room. 3. Don’t let these dominate the presentation. People have come to see you, not the equipment. 4. Do not use continuous text on these. 61.2 Match these questions from the audience (1-6) to the answers (a-f) that Anne-Marie gives in C opposite. 1. Sorry, I didn’t catch the end of the question-could you repeat what the questioner said? 2. In what ways do you think the Internet is going to change the way management consultants work in the future? 3. Some companies refuse to use management consultants. What do you say to people who say that consultants work in the future?

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