KNOWLEDGE MANAGEMENT BUSINESS VOCABULARY IN USE (ADVANCED)

 

BUSINESS VOCABULARY IN USE (ADVANCED) 31. KNOWLEDGE MANAGEMENT

 

A Sharing knowledge Leila Vidal is a chief knowledge officer at a multinational insurance company. ‘Everything we do is based on knowledge – knowledge of our customers and what they need to insure against, knowledge of our competitors, and so on. We want to make sure that this knowledge is shared by everyone in the organization. For example, subsidiaries in different countries can benefit from the competencies and know-how (theoretical and practical knowledge) in other parts of the company so they: B The learning organization ‘One way of making knowledge available to everyone is through the company intranet: information is made available on the company’s computer system so that all employees have access to it. For example, in project development, they can look at how past projects were organized, how much they cost, etc. They can see new ideas that were proposed but that were never taken up. Employees can tap into a vast amount of information. EXERCISES 31.1 Read the article relating to the ideas in A and B opposite. Then complete the sentences below with appropriate forms of expressions from the article. THE NEXT BIG THING Is Knowledge Management an electronic or a people revolution? Asks Adrian Barrett. Whilst knowledge management is a concept that has its roots in the libraries of antiquity, its metamorphosis into today’s hot management topic has been based on recent developments in technology which have allowed the effective management of huge amounts of information.   1. Knowledge management has changed dramatically in recent years. This _________ has meant it has become an important management topic. 2. If things are different and unconnected, they are _________. 3. If you _________ information, you distribute it. 4. If you _________ information, you collect it.

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