Wednesday, 2 December 2020

CLIENT CARE PROCEDURES PROFESSIONAL ENGLISH IN USE FOR LAW

 

PROFESSIONAL ENGLISH IN USE FOR LAW

14. CLIENT CARE PROCEDURES

 

A

Explaining client care procedures

Greg Spenser is a South African Lawyer taking part in an exchange programme with Bridgeman Banks, a sister firm in London. During his first week, John Coleman, the partner supervising him, is explaining the firm’s client care procedures.

‘One of the first things you’ll need to do on any new matter is a client care letter. As most of the clients you will be acting for will be existing corporate clients, you won’t need to carry out any identification procedures, although they should be aware of them. They’re all set out in an the office manual, in the risk management section.

 


EXERCISES

14.1

Complete the definitions. Look at A opposite to help you. There is more than one possibility for one of the answers.

1

__________ __________-a handbook of instructions in your place of work.

2

__________ __________ - models of standard correspondence.


14.2

Match the highlighted clauses in this extract from a client care precedent letter (a-f) with the instructions for writing a client care precedent letter given by the supervising partner in A opposite. The first one has been done for you.


14.3

There are many ways using ‘as’ in English and it occurs frequently in legal texts. It can function as a preposition, as a conjunction, and it can introduce a subordinate clause. Match the underlined examples from A opposite (1-5) with the appropriate synonym for its use in the text (a-f).

1

As most of the clients you will be acting for will be ________

a

in addition to

2

_____ letters are normally prepared as if they’re from_____

b

from the perspective of


ANSWER KEY



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