CHECK YOUR ENGLISH VOCABULARY
FOR COMPUTER AND INFORMATION TECHNOLOGY
SECTION 3: THE INTERNET
3.9 Email comprehension 1
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Hi Tony
Thanks for sending through
that a/w so quickly. Just one problem – I couldn't open the attachment. I'm
not sure why. My inbox is virtually empty, so there's plenty of room, and
the attachment limit is 20MB, so there's no problem there. Perhaps there
was a glitch somewhere.
Anyway, rather than trying to
figure out what went wrong, could you just send it again?
Did we discuss file format? I
don't know much about TIFFs, JPEGs etc, but I meant to tell you that if you
have any queries on this, you could get in touch with Steve, our designer.
His email address is steve@stevegreendesign.co.uk.
One other thing. When you
resend me the a/w, could you cc it to Angela? I've asked her to have a quick
look at it before we put it in the brochure.
I'm looking forward very much
to seeing those pics – fingers crossed that they'll come through OK this
time. However, if I still can't download them, I'll ask you to put them on
a disk and mail them.
All
the best
Jenny
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A.
Are these statements true
or false?
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1
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Jenny didn't receive the a/w
because her inbox is too small.
The attached files came to
less than 20MB in total.
Jenny has resolved a technical
problem, and the attachment will come through without any problems next
time.
Tony will have to resend the
a/w.
Jenny is a graphic design
expert
Tony is also going to put the
files onto a disk and mail them.
Angela has already seen the
a/w.
The style is too informal –
business emails should always be more formal than this.
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2
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3
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4
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5
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6
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7
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8
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B.
Find words or expressions in the email which mean the same as the phrases below.
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1
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artwork
a small technical problem
type of file
questions about this
send again
email a copy to
communicate with
with luck…
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______________________________
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2
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______________________________
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3
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______________________________
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4
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______________________________
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5
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______________________________
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6
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______________________________
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7
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______________________________
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8
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______________________________
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ANSWER
KEY
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3.9 Email comprehension 1
A: 1 false, 2 true, 3 false, 4 true, 5
false, 6 false, 7 false, 8 false – some business emails are very informal, other
are very formal. It depends on the situation.
B: 1 a/w, 2 glitch (informal word), 3
file format, 4 queries on this, 5 resend, 6 cc, 7 get in touch with, 8
fingers crossed
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Thx broooo
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