13. Jobs and positions CHECK YOUR ENGLISH VOCABULARY FOR BUSINESS AND ADMINISTRATION

CHECK YOUR ENGLISH VOCABULARY FOR BUSINESS AND ADMINISTRATION

13. Jobs and positions

Exercise 1: Look at the list of different jobs in the box, and match each one with the person who is speaking in 1 – 15. Assistant Manager Chairman Chief Executive Officer (CEO) Company Director Company Secretary Girl Friday Human Resources (HR) Manager Managing Director (MD) Non-executive Director Personal Assistant (PA) Production Manager Receptionist Secretary Technical Support Consultant Trainer 1 Hello. Welcome to Wy-T Computers. Have you got an appointment? Good. Take a seat and I'll call up to her office. Would you like a coffee while you wait? 2 Good morning. My name is Angela Ranscombe, and I am responsible for my company's productive use of its workforce 3 Hello. I'm Hilary Hannah. I type letters, file documents, arrange meetings and so on, for the various people in my office. 4 Hi. My name's Sue Smith. I do a lot of small jobs in and around the office. If you want some filing done, some mail posted, or if you just want a cup of tea, I'm the one to ask! 5 Hello. My name's Adam Dent. I help customers who are having problems with our products. I spend most of my day on the phone. 6 I'm Anne Langsdale, and I've been appointed by the shareholders to help run the company 7 Hello there. Don Brown. Nice to meet you. I make sure that the company is being run efficiently and effectively 8 My name's Liz Hamley, and I suppose I'm the big cheese around here. Basically I'm the most important director in charge of the company. 9 I'm Judy Briers. I work directly for Liz Hamley, and for her alone. I perform various secretarial and administrative duties for her. 10 I'm Laurence Woodham. I'm a senior employee here, with director status and administrative and legal authority. This is a legal requirement for all limited companies in the UK. 11 Good morning. I'm Peter Feltham, and I preside over the company's board meetings. 12 And I'm Helen Brown. I attend board meetings, but only to listen and give advice. I cannot usually make decisions on behalf of the company. 13 Hi there. My name's Mark Searle, and I supervise the production process. 14 And I'm Bob Wheatley. I help Mark Searle. 15 My name's Ryan Briggs. I'm responsible for developing our employees' potential through courses and other staff development programmes. Exercise 2: Instructions as above. Accountant Advertising Manager Arbitrator Foreman Graduate Trainee Area/Regional Manager External Auditor IT Consultant Marketing Manager Official Mediator Official Receiver Security Guard Sales Representative Trade Union Representative Telesales Manager 1 Good morning. I'm Edward Saville. I control the company finances. Can't stop to talk: I need to get these tax forms completed. 2 I'm Don Prescott. I've been hired by the company's head office to check Mr Saville's figures. We're not sure that everything adds up. 3 My name's Mary Myers. I actually work in the company's other office in Birmingham, and am responsible for the company's operations there. 4 I'm Sarah Keats. I'm responsible for planning and controlling our marketing activities and budgets. 5 I'm Richard Giddings. It's my job to make sure consumers know all about our latest range of products. 6 Hello. I'm Bill Kennedy. I visit clients around the country and talk to them directly about our products. 7 Morning. Barry Ramp. I'm highly skilled, I'm told, so I've been put in charge of all the workers on the factory floor. 8 Andy Kelly. Hi. I'm just an ordinary worker on the factory floor, but I represent the workers in discussions with the managers about things like wages and conditions of employment. 9 My name's Jennie Bryant. I don't actually work for the company, but there's currently a dispute going on between the workers and the management regarding pay, so I've been brought in to try to sort things out. 10 I'm Joy Bell. I don't work for the company either, but I might be officially appointed to sort out the dispute mentioned above, and make a binding decision. This will only happen if Jennie Bryant is unable to resolve it. 11 Hello. I'm Tabitha Sutcliffe. I finished university last month, and I'm here to learn a bit about the company and how it operates. I'm hoping that they'll offer me a job. 12 I'm Sam Michaud. Has your hard-drive crashed? Is your printer jammed? Can't get on line? Don't worry, I'll get it sorted out. 13 Hi. I'm Naomi Yarnton. I'm in charge of the team who contact potential clients on the phone. 14 I'm Tony Preston. Don't tell anyone here, but the company's in a lot of trouble. I'm about to take it over, sell its assets and use the proceeds to pay off all the creditors. 15 My name's Eddie Jobsworth. Have you got ID? Sorry, can't let you go any further here without ID. You're going to have to leave. Now, please. Look at the jobs and positions in the boxes in Exercises 1 and 2 again. Without referring back to the sentences, try to explain in your own words what each job involves.

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